How do you ensure product authenticity?

Aesthetic Power House maintains direct partnerships with manufacturers through exclusive import agreements, ensuring 100% authentic products reach our customers. Our comprehensive authenticity assurance process includes:

• Direct Manufacturer Relationships: We work exclusively with authorized manufacturers, eliminating third-party intermediaries that could compromise product integrity.

• Official Import Procedures: All imported products undergo complete customs declaration processes and meet FDA compliance requirements for entry into the United States.

• Certified Supply Chain: Our products are shipped directly from manufacturer facilities to our certified warehouse, maintaining a secure chain of custody throughout the entire process.

• Quality Documentation: Every product shipment includes official certificates of authenticity, batch numbers, and manufacturing documentation for full traceability.

• Regulatory Compliance: All aesthetic and medical products meet strict FDA guidelines and import regulations, ensuring both authenticity and safety standards.

This direct-to-warehouse model guarantees that our customers receive only genuine, unopened products with full manufacturer warranties and proper documentation

Who can purchase your products??

Aesthetic Power House serves both retail customers and licensed medical professionals through our tiered purchasing system designed to ensure proper product use and regulatory compliance.

Retail Customers

Individual consumers can purchase over-the-counter skincare products, cosmetic accessories, and non-prescription beauty items without any licensing requirements. These products include:

Professional-grade skincare and cosmeceuticals, Beauty tools and accessories, Non-medical aesthetic equipment, General wellness products

Licensed Medical Professionals & Wholesale

Medical-grade injectables, and professional equipment require proper licensing verification before purchase. Eligible buyers include:

Licensed Physicians (MD/DO), Nurse Practitioners (NP) and Physician Assistants (PA), Registered Nurses (RN) working under physician supervision, Medical Clinics and MedSpas, Aesthetic Treatment Centers, Dermatology Practices, Plastic Surgery Facilities

This dual-tier system ensures product safety while making aesthetic solutions accessible to both consumers and qualified medical professionals.

Do you offer training courses or product education?

Yes! Aesthetic Power House provides comprehensive educational programs to ensure our clients achieve optimal results with our products. Our multi-tiered training approach includes hands-on workshops, online education, and extensive learning resources.

Live Hands-On Training Workshops

In partnership with ITS Academy NYC, we conduct regular in-person PDO thread lift training sessions in New York City, featuring our premium VICTORIA PDO threads. These intensive workshops offer:

• Practical Skills Development: Live model demonstrations and hands-on practice sessions

• Next-Generation Technology: Training with advanced VICTORIA PDO threads

• All Experience Levels: Programs designed for both beginners and experienced practitioners

• Expert Instruction: Led by certified professionals and industry specialists

• Certification Opportunities: Completion certificates for continuing education credits

Professional Webinar Series

We host regular online educational sessions featuring:

• Industry Experts: Leading aesthetic practitioners sharing techniques and best practices

• Manufacturer Representatives: Direct access to product developers and technical specialists

• Latest Updates: Current trends, new product launches, and advanced application methods

• Interactive Q&A Sessions: Real-time answers to practitioner questions

Comprehensive Video Learning Library

Our extensive digital resource center includes:

• Step-by-Step Tutorials: Detailed product application guides

• Technique Demonstrations: Professional injection and treatment methods

• Safety Protocols: Best practices for patient care and treatment outcomes

• 24/7 Access: On-demand learning for busy practitioners

This educational ecosystem ensures our clients stay current with the latest aesthetic techniques and maximize their treatment success rates.

Are sales taxes included in your website prices?

No, sales taxes are not included in the listed prices and are calculated separately during checkout based on your shipping location.

New York State Sales Tax

As Aesthetic Power House is a registered tax entity in New York State, we are required to collect sales tax on all orders shipped to New York addresses. Sales tax will be:

• Automatically calculated at checkout for NY residents

• Added to your total before payment processing

• Based on current NY state rates plus applicable local taxes

• Applied to all taxable items in your order

Tax-Free Shipping to Other States

Orders shipped to addresses outside of New York State are not subject to sales tax collection, meaning:

• No additional taxes added at checkout

• Final price matches the displayed product pricing

• Immediate order processing without tax calculations

Tax Documentation

All orders subject to sales tax will include:

• Detailed tax breakdown on your invoice

• Proper tax documentation for business expense records

Compliant receipts meeting accounting requirements

Important Note: Tax obligations may vary by state. We recommend consulting with your tax advisor regarding any applicable use tax requirements for purchases made from out-of-state vendors.

The final total, including any applicable taxes, will be clearly displayed before you complete your purchase.

What if I want to purchase but don't know how to best apply a specific product?

Aesthetic Power House provides expert consultation services to ensure you achieve optimal results with every product purchase. Our comprehensive support system connects you with industry-leading specialists and manufacturer expertise.

Expert Consultation Services

Through our network of highly qualified aesthetic professionals and direct manufacturer partnerships, we offer unparalleled product application guidance including:

• Patient-Specific Recommendations: Tailored advice for individual patient needs and treatment goals

• Technique Optimization: Best practices for product application and injection methods

• Dosage Guidelines: Proper product quantities and treatment intervals

• Safety Protocols: Risk management and contraindication awareness

• Treatment Planning: Step-by-step procedure guidance

Multiple Consultation Channels

Our expert support is available through convenient communication methods:

• Email Consultation: Detailed written guidance at info@aph.us.com

Send patient photos and treatment questions, Receive comprehensive written recommendations, Access to technical documentation and resources

• Phone Support: Direct access to aesthetic specialists

- Real-time problem-solving assistance

- Immediate answers to urgent questions

- Personalized treatment planning sessions

Manufacturer Direct Access: Connect with product developers and clinical specialists for advanced technical support.

When to Request Help

Simply contact us whenever you need assistance - whether you're planning a treatment, encountering challenges, or seeking to expand your technique repertoire. Our goal is ensuring every practitioner feels confident and supported in delivering exceptional patient outcomes.

Contact us at info@aph.us.com - we're here to help you succeed!

How do you ship your products?

Aesthetic Power House ensures secure and reliable product delivery through our comprehensive shipping system designed to maintain product integrity and provide flexible delivery options.

Standard Shipping Method

We ship all products via USPS (United States Postal Service) using:

- Insulated packaging boxes to protect temperature-sensitive products

- Professional-grade materials ensuring product safety during transit

- Secure packaging to prevent damage and maintain sterility

- Tracking information provided for all shipments

Shipping Schedule

Regular Delivery: Monday through Saturday

- Orders processed and shipped on business days

- Reliable USPS network coverage nationwide

- Standard delivery timeframes apply

- Same-Day Delivery in New York City

For urgent orders within NYC, we offer expedited same-day delivery:

- Available 7 days a week including weekends

- Must be arranged through our customer service manager

- Perfect for last-minute treatment needs

- Direct coordination required for scheduling

Shipping Address Requirements

All products are delivered to the exact shipping address provided during checkout:

- Accurate address information essential for successful delivery

- Business addresses recommended for professional products

- Signature confirmation may be required for high-value items

Contact our team to arrange same-day NYC delivery or for any special shipping requirements